We stand behind our product line 100%. As a matter of fact, we have not had a single product failure resulting in the the theft of a SECURE-IDLE protected vehicle in our 20-year history. We are extremely proud of this accomplishment considering the extreme conditions and environments that our products have been tested in. We offer a complete 1-year product replacement warranty from the time of purchase for any of our units.
Our Engineer is on staff to help troubleshoot any issues that you might be having with installation of a SECURE-IDLE device. Our phone is always open to learn more about your experiences with our product. Please give us a call if you are experiencing any product issues and give us chance to show you the SECURE-IDLE DIFFERENCE!